General Articles

HP uses artificial intelligence to transform its customer support experience

By |2021-06-15T12:39:44+00:00June 15th, 2021|General Articles|

To handle 600 million technical support contacts with an agile business process, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. This video explains what they did and how they are providing a satisfying experience for their customers.

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Introduction to Power Apps – Learn

By |2021-06-14T21:36:40+00:00June 14th, 2021|General Articles|

Your business is unique, and so are your challenges. Discover the right app for you with Microsoft Power Apps. Power Apps connects to common data sources so you can integrate easily. Read about the process, watch a video, and learn from a customer success story in this insightful manual:

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Kelly Roofing uses PowerApps to capture photos at work sites

By |2021-06-14T18:32:46+00:00June 14th, 2021|General Articles|

Microsoft Power Apps fixed a business traffic jam for Kelly Roofing. This company was overloaded with paperwork and broken communication lines due to their vast client territory. But with Power Apps, they created a custom app that integrated photos, reports, scheduling, and client info for hundreds of employees to access. Read their success story here:

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City of Houston: optimizing business processes

By |2021-06-08T18:31:30+00:00June 8th, 2021|General Articles|

The city of Houston is optimizing business processes to drive digital transformation. Their goal is resiliency—so they can meet challenges and overcome unexpected events quickly. Microsoft solutions are key. Learn how in this video:

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Implementing Role Based Security In Your PowerApps App

By |2021-06-08T16:36:05+00:00June 8th, 2021|General Articles|

Security and governance are important factors considered by Microsoft Power Apps. This tutorial illustrates how you can implement permissions in a custom app. Following the tutorial also shows you how to implement any custom connector in the Power Apps environment. Get started here:

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Administering a Power Apps and Power Automate enterprise deployment whitepaper

By |2021-06-08T12:44:26+00:00June 8th, 2021|General Articles|

Microsoft Power Apps is more than a quick, cost-effective app development platform. You can also leverage Power Apps to drive exponential growth while protecting data and maintaining governance. Learn more with this technical whitepaper that covers all aspects of planning, building, deploying, and managing a Power Apps solution.

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Build Agile Business Processes Solution Overview

By |2021-06-01T14:52:06+00:00June 1st, 2021|General Articles|

You need to be able to adapt quickly to changes in the business landscape—maintaining efficiency, productivity, and continuity. Are you ready? Building agile business processes with #Microsoft is an important first step. This video can show you how to get started. Take a look:

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