Using AI To Augment Customer Service Agents

By |2020-02-25T15:24:14+00:00February 25th, 2020|General Articles|

With digital transformation, you can transition customer service from a cost center to nurturer of brand devotees. Check out this blog for insight on how enlightened organizations use technology and automation to empower knowledge workers to augment and enhance customer experiences.

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The Top 10 Reasons Why SMBs Should Invest in the Cloud

By |2020-02-25T13:17:15+00:00February 25th, 2020|General Articles|

SMBs: Are you looking to lower costs and capital expenditures? Maybe now is the time to adopt a #CloudStrategy? See how you can achieve better outcomes in this informative infographic. #Microsoft #Technology #BusinessAutomation #accounting #MSDyn365

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Microsoft Dynamics 365 Business Central: A comprehensive business management solution for SMBs

By |2020-02-18T17:35:16+00:00February 18th, 2020|General Articles|

Break down silos and achieve a customer-centric approach with #MSDyn365. Learn more about the key benefits and core capabilities: #Microsoft #Technology #IT #BusinessAutomation #cloud #ERP

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Michelin delivers with Microsoft Dynamics 365 for Field Service

By |2020-02-18T15:47:07+00:00February 18th, 2020|General Articles|

In the 125 years Michelin has been in the tire game, the company has never stopped #innovating. Watch this video to see how Michelin harnesses the power of #Microsoft #Dynamics365 #technology to serve customers in game-changing ways--at home. Talk about #transformation. #fieldservice

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Reinvent Business Productivity with Microsoft Dynamics 365 and Microsoft Office 365

By |2020-02-18T13:31:46+00:00February 18th, 2020|General Articles|

Break down silos and connect your business with #MSDyn365 and #Office365. It's never been easier! #Technology #ArtificialIntelligence #Microsoft #SMBs

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Seven Signs Your Business Should Move To A New CRM System

By |2020-02-11T17:23:03+00:00February 11th, 2020|General Articles|

A good CRM system can empower employees and streamline processes. Is your CRM helping you innovate or holding you back? These 7 signs can help you assess whether you've outgrown your CRM. With Microsoft Dynamics 365 for Field Service, you can delight customers by providing real time visibility into service interactions, detect and resolve issues remotely before customers notice and drive strong margins by moving from cost center to profit center. We can help you assess your current CRM and identify opportunities to innovate and be proactive. Contact us to get started!

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SMB Group’s 2020 Top 10 SMB Technology Trends

By |2020-02-11T13:18:00+00:00February 11th, 2020|General Articles|

Don't miss the SMB Group's top tech trends for #2020. Learn what SMBs need to know to successfully navigate today's #DigitalTransformation journey. #Microsoft #Technology #BusinessAutomation #accounting #MSDyn365

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Leveling the Playing Field — Competing in the Digital Age with Dynamics 365 (eBook)

By |2020-02-04T19:12:15+00:00February 4th, 2020|General Articles|

What's your priority? Better decision making, profitability, selling strategies, or planning? #MSDyn365 with built-in #AI has you covered. Get the free eBook now. #Microsoft #Technology #BusinessAutomation #MSDyn365

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