Monthly Archives: January 2022

According to research, 65% of customers intend to continue their changed buying behaviors after the pandemic. Not only that, but 80% of customers say they are more likely to do business with a company if it offers personalized experiences. Sellers are challenged to provide what buyers want and need—and that includes creating an excellent customer experience. Review the infographic to learn how Microsoft is using a holistic approach to integrate marketing, commerce, and sales to unify technology.

Unlock the next best new opportunity with insights from customer interactions. Grow revenue by closing sales faster through stronger customer relationships. Help sellers reach their potential in real time through AI-powered insights. These are just some of the ways sellers can take advantage of everything we've learned about the changed customer journey during the last few years of global crisis. Review the infographic to learn about individualizing selling at scale, including ways to unlock data to discover opportunities.

Did you know that buyers spend more time researching independently than ever before? Other facts: Today's B2B buying groups are more diverse, with millennials making up the single biggest B2B buyer group. Research suggests today's buyers want positive digital experiences. Review the infographic for the 4 ways to accommodate the modern customer journey, including specific ways to strengthen relationships, optimize processes to reduce costs, and help teams adapt to rapidly changing environments.

How do you build customer trust to improve long-term loyalty—especially in today's hybrid workplace? Delivering effective end-to-end engagement through different sales channels is a must for modern B2B sellers. You can ensure you deliver connected and empathetic customer experiences every time with modern tooling like LinkedIn Sales Navigator and Microsoft Dynamics Sales. When online salespeople have access to important demographic and behavior attributes, they can more easily help customers make the transition to the cloud. Sign up to learn more about digital sales.

Connecting with customers and building trust to create strong relationships is essential in today's online world. Microsoft Dynamics 365 Sales and LinkedIn Sales Navigator have joined forces to offer an adaptive solution that anticipates customers' needs as they change—so you can be ready to meet them. Find the right customers and immediately learn more about them to know the best course of action and cultivate the relationship. Learn what content resonates most with customers, understand what they care about to connect in a more meaningful way, and build a connection of trust to let customers know they're valued. Microsoft Dynamics 365 Sales and LinkedIn Sales Navigator help put the human touch back into every customer interaction.

COVID-19 accelerated the predominance of online sales. Just as e-commerce has moved to the forefront of retail, personalization has become its key feature. Customers need to feel, be seen, and heard in today's competition to earn loyalty and sales. Advances in digital behavior analytics enable retailers to deliver catered shopping journeys. By utilizing real-time analytics and AI, sellers can work to build trust as they learn the actionable insights of customer intent.

Learn more about potential business opportunities related to building, managing, and selling Microsoft Business Applications as a Microsoft partner—and how to capture multiple revenue opportunities. Access platforms, tools, resources, and support designed to help you develop and market your business apps. Become a Microsoft partner and obtain the tools you need to fully develop your organization's potential. Subscribe to stay connected—we´ll help you navigate the world of Microsoft Business Applications as a Microsoft partner.