General Articles

Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

By |2024-11-12T14:12:53+00:00November 12th, 2024|General Articles|

Microsoft doesn't just sell AI — it uses it in-house. In fact, its customer service and support team was among the first to use Microsoft Copilot for Dynamics 365. Download your complimentary copy of this whitepaper to learn about the impressive results and the set of best practices the team discovered. DM Tresidder Limited and let's put those best practices to work in your organization.

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Analytics Lessons Learned: How five companies increased data value with unified analytics solutions

By |2024-11-12T12:10:54+00:00November 12th, 2024|General Articles|

Many organizations face problems developing timely and accurate insights since they're storing duplicate copies of the same data and spending excessive time and effort trying to govern, move and transform it for use. How have you handled this issue? Take a look at this @Microsoft eBook examining how five organizations dealt with data problems and corrected them using unified cloud analytics.

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Build your own copilot with Azure AI Studio

By |2024-11-11T21:18:24+00:00November 11th, 2024|General Articles|

The AI goal for many organizations is to develop and deploy custom copilots at scale safely, securely and responsibly. Where do you find a space to do that? Check out this video showing how @Microsoft Azure AI Studio provides your teams with the ability to build custom copilots that will serve the exact needs of your customers and employees.

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Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%

By |2024-11-11T18:20:27+00:00November 11th, 2024|General Articles|

High maintenance costs, limited scalability, performance bottlenecks - these are just a few signs of a digital transformation gone awry. What issues have you been noticing in your infrastructure? If you think you need a reset, read this customer story about the success Del Monte Foods had when they switched to @Microsoft Azure. Since adopting Microsoft solutions, Del Monte has reduced infrastructure costs, increased system uptime by 99.99%, and reduced security risks by 50%. @Microsoft Azure

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

By |2024-11-11T16:10:07+00:00November 11th, 2024|General Articles|

How do you turn customer service reps into super agents? You just need Copilot's advanced AI capabilities in Microsoft Dynamics 365 Customer Service. Get this customer story and learn how to elevate your customer service. DM us to learn how to get started.

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What is Azure OpenAI Service?

By |2023-07-17T16:32:03+00:00July 17th, 2023|General Articles|

The global generative AI market is projected to reach almost $54 BILLION 😲in the not-too-distant future. Get this infographic for an at-a-glance of the top ways @Microsoft customers innovate with Azure OpenAI Service. In what ways do you see innovating with Azure OpenAI Service at your organization?

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Microsoft boosts Viva Sales with new GPT seller experience

By |2023-07-17T13:11:36+00:00July 17th, 2023|General Articles|

Microsoft is helping sales teams transform how they engage and sell to prospects with ground-breaking #AI-enabled experiences. Want in? Read this blog to learn about @Microsoft Viva Sales' latest, generative GPT seller experience function.

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Beiersdorf builds on decades of skin care research and accelerates innovation with Azure AI

By |2023-07-11T16:25:29+00:00July 11th, 2023|General Articles|

🚀 Unlock the power of AI-driven insights! Get the story on how Beiersdorf transformed their business operations with Azure Cognitive Search. 📈 Discover how they conquered the challenge of efficient data management and boosted productivity. How can Tresidder Limited help your company conquer your data management challenges?

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