General Articles

What does effective engagement look like? Contrary to what many sellers assume, it's not about increasing the number of interactions or even introducing buyers to the most relevant products. Today's buying process is a combination of self-research by the customer and key interactions with sales reps to answer questions along the way. When is the right moment to interact? Dynamics 365 for Sales can provide insights into what your customers are looking for in those key interactions and when. At Tresidder Limited, we want to help your sales reps meet and surpass buyer expectations. Contact us to learn more.

How does Park Place Technologies maintain an 97% customer satisfaction rate? According to them, it's all about building strong, genuine relationships with their customers. A huge component of this relationship building process is Dynamics 365. By understanding their prospective customers holistically and tracking all past interactions, sales reps can make more confident and meaningful calls to their prospects, increasing the quality and ROI of conversations. At Tresidder Limited, we want to help you give your sales reps the tools to succeed. Contact us to learn more.

The buyer's journey is changing, blurring the lines between the once separate marketing and selling functions. Companies that are embracing this change are already seeing positive results, with tightly aligned sales and marketing functions experiencing 38% higher sales. What does this mean for your business? It starts with a base of shared data. By using integrated tools like Dynamics 365, these two functions can combine customer data from multiple sources to generate more insights that help nurture leads and provide a consistent customer experience. Contact us to learn how you can market and sell smarter.

Oftentimes, a prospect has never heard of a company when a sales rep first makes contact. This cold-calling strategy can be frustrating and ineffective, but content marketing offers an alternative. Connected sales and marketing offer a huge opportunity for more effective lead generation and follow-up. By putting out educational content, you can build trust and add value with leads before your sellers initiate contact. At Tresidder Limited, we can help you find the best tools to integrate marketing and sales and boost the value of your leads. Contact us to learn more.

Sales have changed. It's no longer just about the number of leads you generate or calls you make, but about building long-term relationships with customers to understand their needs and offer unique value. While this does mean a higher investment of effort per customer, modern technology is up to the task to support your organization to deliver the kind of sales experience today's customers expect. To stay on top of trends and learn to better utilize tools to help you deliver the best experience to your customers, subscribe! Curious for even more? Contact Tresidder Limited to continue the conversation.

Today's sales professionals are often bombarded with information and overburdened with numerous disconnected tools that end up taking more time to use than they supposedly save. Dynamics 365 for Sales Professional lets sales reps do less with more value by integrating the system into applications they are already using, like Outlook, so they can spend more time focused on their potential customers. Plus, you can start with the capabilities you need now and add new ones as your business grows. Saving your company money and your sales reps time. Tresidder Limited can help you get started.

In order to become one of the top 20 shared service organizations in the world, Celestica needed to become one cohesive unit of unified goals, motivated workers, efficient operations, and deep customer relationships. To achieve these outcomes, Celestica used Dynamics 365 and Power BI. Dynamics 365 provided a single, integrated system throughout their organization and Power BI helped them visualize the results of operations--both within their own company and for their customers. Arm yourself with the best possible tools and let your business do the rest. There is no telling what you'll achieve. Contact us to learn more.

80% of customers will expect personalized sales by 2020, making it less of a luxury and more of a requirement. Unfortunately, this is at odds with most business sales structures as 10 people on average are involved with a sales decision. How can customers still receive personalized sales guidance when they are talking with multiple sales reps juggling numerous teams? Dynamics 365 for Sales Professional tracks all customer interactions so no matter who is talking to them, they can deliver a personal experience, armed with the knowledge they need. Learn how to tackle this and other challenges in this infographic.

Park Place Technologies is growing fast. They're using Dynamics 365 to build relationships and maintain a 97% satisfaction rate with more than 13,000 customers. With Dynamics 365, their sellers focus on the right opportunities and pivot when needed. They collect and analyze data to improve productivity and close more deals today, while leveraging actionable insights and predictive analytics that inform where to go in the future. At Tresidder Limited, we understand how important relationships are in driving sales, and we can set you up with intelligent tools to close more deals. Contact us to learn more.

When it comes to cultivating a loyal enthusiastic customer base, it's not just about pushing your company to offer the best products or the best price. In fact, your resources would be better spent creating stress-free value and positive human experiences for customers. Luckily, technology can help you do this. Check out this E-book to learn about ways to use technology, alongside other strategies, to improve customer experiences. Make incredible customer experiences your competitive edge, and the rest will follow. At Tresidder Limited, we're ready to help you get started.