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Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog
With @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS), you can deliverrich experiences across digital and voice channels to empower customers and agents alike. Read this blog for a look at how it empowers customers to resolve their own needs and gives agents relevant context within the flow of work to improve service. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.
Cloud Migration Simplified
Migrating your project, whether you have Hybrid like Azure Stack, VMware, or Tech Platforms like SAP (classic and HANA), Kubernetes, or Mainframes, with Microsoft Cloud and Microsoft Azure can make the process easier and more secure. Read Read "Cloud Migration Simplified" to learn more about the projects that Microsoft Cloud can accommodate.
The Total Economic Impact of Microsoft Azure AI
Many organizations have jumped into using AI or ML solutions and found that their tools failed to deliver key functionalities and the custom models they built were difficult or labor intensive to scale. It may be time to take a step back and read the results of this Forrester analyst report that examines the benefits, costs and risks associated with @Microsoft Azure. You'll find out why the quality and scalability of their AI and ML models increased and how they used ML predictive models to optimize costs.
The Total Economic Impact of Microsoft Azure AI
Many organizations have jumped into using AI or ML solutions and found that their tools failed to deliver key functionalities and the custom models they built were difficult or labor intensive to scale. It may be time to take a step back and read the results of this Forrester analyst report that examines the benefits, costs and risks associated with @Microsoft Azure. You'll find out why the quality and scalability of their AI and ML models increased and how they used ML predictive models to optimize costs.
Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours
Deploying new infrastructure is a major IT project that can take anywhere from days to weeks and involve a large chunk of time and attention from department professionals. What's the best way to reduce that workload? Look at this customer story to see how Paytronix provisioned and deployed new infrastructure within @Microsoft Azure in hours.
Easy to maintain, quick to scale: ZEISS migrates SAP applications to the Microsoft Cloud
Read this awe-inspiring case study and testimonial showing what Microsoft Azure and Microsoft Cloud did for Zeiss. A mish-mash of 80 systems had stored ZEISS' processes and financial flows in SAP. The "jungle of applications and systems became increasingly difficult to operate, expand, and modernize." Now, with Microsoft Azure and Microsoft Cloud, Zeiss has a system that is scaleable, cost-efficient and fast —"available at the touch of a button."
Service Sophistication Model: Assess – Transform – Lead
96% of customers report that they will abandon a brand based on poor customer service. Don't let this happen to your organization. Get this eBook and learn how to streamline customer support and drive satisfaction with #MSDynamics365.
Cloud Migration Simplified
Why Microsoft Azure for cloud migration? Here are 4 great reasons: AI tools and services, incredible security, cost savings and ROI, and agility from anywhere. Read the eBook, "Cloud migration simplified" and see how Microsoft can help you.