Carvana builds efficient, seamless customer experience with agent on Azure | Microsoft Customer Stories
Handling millions of customer interactions makes consistent service quality hard to maintain. Carvana built its AI-powered CARE platform and enhanced its agent, Sebastian, on Azure AI Foundry, Azure Kubernetes Service, and Azure Cosmos DB to gain 100% visibility into every conversation. Read the story to learn from Carvana's experience. 🚗 @microsoft-azure
