Yearly Archives: 2024

Migrate to Innovate: Be AI-ready, Be Secure

By |2024-11-25T18:19:47+00:00November 25th, 2024|General Articles|

90% of companies worldwide will have #generativeAI as a workforce partner by 2025. But implementing #AI means migrating to the cloud and Migrating to the cloud isn't a one-size-fits-all project. @Microsoft Azure meets your business where it is in the cloud migration journey. See all @Microsoft Azure has to offer by watching this video!

Comments Off on Migrate to Innovate: Be AI-ready, Be Secure

How AI Can Empower Customer Service Agents

By |2024-11-25T16:10:39+00:00November 25th, 2024|General Articles|

According to Microsoft's Work Trends index, 62% of people spend too much time during the workday hunting for information. Sound familiar? Read this blog to see how generative AI and other technology — from smarter chatbots to AI-powered task assistance to real-time recommendations — can help lighten the load. #Copilot, #Microsoft, #AI

Comments Off on How AI Can Empower Customer Service Agents

The Total Economic Impact Of Microsoft Azure App Innovation

By |2024-11-18T21:12:31+00:00November 18th, 2024|General Articles|

Today's enterprises need to build and deliver cloud-native, intelligent applications, realize time-to-market improvements and see cross-functional productivity gains. How do they find solutions that reach these goals? Read this Forrester analyst report examining the economic impact of @Microsoft Azure Application Innovation.

Comments Off on The Total Economic Impact Of Microsoft Azure App Innovation

Works agreements and contracts: Nagel-Group uses Azure OpenAI Service to help employees find information

By |2024-11-18T18:15:08+00:00November 18th, 2024|General Articles|

When an organization has thousands of employees spread across several nations, it's imperative to have an efficient method to quickly answer questions the workforce might have. See how food logistics giant Nagel-Group used @Microsoft Azure OpenAI Service to create an AI solution that saves time and keeps their employees informed.

Comments Off on Works agreements and contracts: Nagel-Group uses Azure OpenAI Service to help employees find information

Trace3 expands the realm of clients’ possibilities with Windows 11 Pro and Microsoft Copilot

By |2024-11-12T16:19:27+00:00November 12th, 2024|General Articles|

When a large technology consulting firm investigated the best avenues to use an AI solution, they saw that by combining @Microsoft Copilot with the Windows 11 Pro they were already using, they could enhance their AI experience. Read this customer story showing how Trace3 used this potent combination from Microsoft to add efficiencies, productivity and security to their everyday operations.

Comments Off on Trace3 expands the realm of clients’ possibilities with Windows 11 Pro and Microsoft Copilot

Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

By |2024-11-12T14:12:53+00:00November 12th, 2024|General Articles|

Microsoft doesn't just sell AI — it uses it in-house. In fact, its customer service and support team was among the first to use Microsoft Copilot for Dynamics 365. Download your complimentary copy of this whitepaper to learn about the impressive results and the set of best practices the team discovered. DM Tresidder Limited and let's put those best practices to work in your organization.

Comments Off on Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

Analytics Lessons Learned: How five companies increased data value with unified analytics solutions

By |2024-11-12T12:10:54+00:00November 12th, 2024|General Articles|

Many organizations face problems developing timely and accurate insights since they're storing duplicate copies of the same data and spending excessive time and effort trying to govern, move and transform it for use. How have you handled this issue? Take a look at this @Microsoft eBook examining how five organizations dealt with data problems and corrected them using unified cloud analytics.

Comments Off on Analytics Lessons Learned: How five companies increased data value with unified analytics solutions

Build your own copilot with Azure AI Studio

By |2024-11-11T21:18:24+00:00November 11th, 2024|General Articles|

The AI goal for many organizations is to develop and deploy custom copilots at scale safely, securely and responsibly. Where do you find a space to do that? Check out this video showing how @Microsoft Azure AI Studio provides your teams with the ability to build custom copilots that will serve the exact needs of your customers and employees.

Comments Off on Build your own copilot with Azure AI Studio

Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%

By |2024-11-11T18:20:27+00:00November 11th, 2024|General Articles|

High maintenance costs, limited scalability, performance bottlenecks - these are just a few signs of a digital transformation gone awry. What issues have you been noticing in your infrastructure? If you think you need a reset, read this customer story about the success Del Monte Foods had when they switched to @Microsoft Azure. Since adopting Microsoft solutions, Del Monte has reduced infrastructure costs, increased system uptime by 99.99%, and reduced security risks by 50%. @Microsoft Azure

Comments Off on Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%

How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

By |2024-11-11T16:10:07+00:00November 11th, 2024|General Articles|

How do you turn customer service reps into super agents? You just need Copilot's advanced AI capabilities in Microsoft Dynamics 365 Customer Service. Get this customer story and learn how to elevate your customer service. DM us to learn how to get started.

Comments Off on How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service
Go to Top