How AI Can Empower Customer Service Agents
According to Microsoft's Work Trends index, 62% of people spend too much time during the workday hunting for information. Sound familiar? Read this blog to see how generative AI and other technology — from smarter chatbots to AI-powered task assistance to real-time recommendations — can help lighten the load. #Copilot, #Microsoft, #AI
The Total Economic Impact Of Microsoft Azure App Innovation
Today's enterprises need to build and deliver cloud-native, intelligent applications, realize time-to-market improvements and see cross-functional productivity gains. How do they find solutions that reach these goals? Read this Forrester analyst report examining the economic impact of @Microsoft Azure Application Innovation.
Works agreements and contracts: Nagel-Group uses Azure OpenAI Service to help employees find information
When an organization has thousands of employees spread across several nations, it's imperative to have an efficient method to quickly answer questions the workforce might have. See how food logistics giant Nagel-Group used @Microsoft Azure OpenAI Service to create an AI solution that saves time and keeps their employees informed.
Trace3 expands the realm of clients’ possibilities with Windows 11 Pro and Microsoft Copilot
When a large technology consulting firm investigated the best avenues to use an AI solution, they saw that by combining @Microsoft Copilot with the Windows 11 Pro they were already using, they could enhance their AI experience. Read this customer story showing how Trace3 used this potent combination from Microsoft to add efficiencies, productivity and security to their everyday operations.
Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS) GalleryGenerative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)
Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)
Microsoft doesn't just sell AI — it uses it in-house. In fact, its customer service and support team was among the first to use Microsoft Copilot for Dynamics 365. Download your complimentary copy of this whitepaper to learn about the impressive results and the set of best practices the team discovered. DM Tresidder Limited and let's put those best practices to work in your organization.
Analytics Lessons Learned: How five companies increased data value with unified analytics solutions
Many organizations face problems developing timely and accurate insights since they're storing duplicate copies of the same data and spending excessive time and effort trying to govern, move and transform it for use. How have you handled this issue? Take a look at this @Microsoft eBook examining how five organizations dealt with data problems and corrected them using unified cloud analytics.
Build your own copilot with Azure AI Studio
The AI goal for many organizations is to develop and deploy custom copilots at scale safely, securely and responsibly. Where do you find a space to do that? Check out this video showing how @Microsoft Azure AI Studio provides your teams with the ability to build custom copilots that will serve the exact needs of your customers and employees.
Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%
High maintenance costs, limited scalability, performance bottlenecks - these are just a few signs of a digital transformation gone awry. What issues have you been noticing in your infrastructure? If you think you need a reset, read this customer story about the success Del Monte Foods had when they switched to @Microsoft Azure. Since adopting Microsoft solutions, Del Monte has reduced infrastructure costs, increased system uptime by 99.99%, and reduced security risks by 50%. @Microsoft Azure
How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service
How do you turn customer service reps into super agents? You just need Copilot's advanced AI capabilities in Microsoft Dynamics 365 Customer Service. Get this customer story and learn how to elevate your customer service. DM us to learn how to get started.
What is Azure Virtual Desktop?
Running Azure Virtual Desktop on Azure makes many tasks easier to tackle. A 2-minute read, this blog walks🚶you through 6. Read on.